Refund & Cancellation Policy

Education Depot provides refund and cancellation guidelines aligned with NMLS course-provider requirements. Location-based variations may apply — see your state-specific addendum or contact support.

Online Courses

Refunds are available within 30 days of purchase if the course remains unaccessed. Any course interaction — viewing content, taking quizzes, or starting lessons — makes the course non-refundable.

Live & Classroom Courses

Cancellation requests must be submitted at least 3 business days before the course begins. Students who fail to attend forfeit refund eligibility. When a refund isn't available for a live course, students may transfer to a self-paced online version if one is offered.

Textbooks, Workbooks & Shipping

Our textbooks and workbooks are purchased through Amazon. Shipping, delivery, cancellations, returns, and refunds for these purchases are handled by Amazon under the policies applicable to your order, not Education Depot's course refund policy. For the current terms or help with a book order, visit Your Orders on Amazon or Amazon Customer Service.

Course Packages

Course package refunds incur a $50 handling fee. Partial refunds do not apply to course bundles or partially completed courses. These terms do not apply to textbooks or workbooks purchased through Amazon.

If Education Depot Cancels a Course

If Education Depot cancels a scheduled course, affected students receive notification by email or phone and may choose between a full refund or course credit.

Rescheduling Fees

  • No charge for changes requested 3 or more business days prior.
  • Federal CE / Pre-Licensing classes: $50 fee for later requests.
  • State Law CE / Pre-Licensing classes: $25 fee for later requests.

Questions

For location-based variations or help with a course refund, contact info@educationdepot.com or consult your state-specific addendum. For textbook, workbook, or shipping questions about an Amazon purchase, contact Amazon through your order.